Maintenance & Support
A website isn't "set and forget" — like a clownfish and its anemone, yours does best when it's looked after. We handle the updates, security, backups and everyday changes, so it stays fast, safe and current, come what may.
Care plans
Every site we build comes cared for as standard. When you need more hands-on help — regular changes, new pages, fresh content — step up to a managed plan.
Comes free with every website we build — for the everyday bits.
as long as we host your site
For sites that keep evolving — new content, new pages, ongoing improvements.
no lock-in — cancel anytime
All prices in AUD. Included Care applies to sites hosted with Swinn Digital. Bigger one-off projects are quoted separately.
Always current
Software, plugins and frameworks drift out of date fast — and that's exactly how sites break or get hacked. We keep everything current and test after every update, so nothing slips and nothing surprises you.
If an update ever misbehaves, we roll it straight back — you never even see it happen.
Watched & protected
Your site is watched around the clock — uptime, performance and security all monitored, with a managed firewall, malware scanning and a valid SSL kept in place. If something needs attention, we're on it, usually before you'd notice.
And with automated daily backups, if the worst ever happens we restore a clean version fast — with as little lost as possible.
Changes & support
Need a price updated, a new page added, or a hand with something? Email us and it's handled — by the same people who built your site, not a faceless queue or an offshore call centre.
Standard changes are included as part of your care; larger work like new pages and features is where Managed Care earns its keep.
FAQ
Every site we host comes with Included Care — updates, security, backups, uptime monitoring, small edits and bug fixes. Step up to Managed Care and you also get regular content changes, new pages and new features handled for you.
Yes. We keep your software, plugins and frameworks current and test after every update, and we keep a managed firewall, malware scanning and a valid SSL certificate in place — that's exactly how sites avoid breaking or getting hacked.
Automated backups run daily on every site we host. If the worst ever happens, we restore a clean version fast with as little lost as possible.
Just email us — no ticket portals or phone trees. Your request is handled by the same people who built your site, not a faceless queue or an offshore call centre.
Standard changes are turned around promptly as part of your care, and Managed Care gets priority turnaround so your requests jump the line. If something's urgent, tell us and we'll treat it that way.
A website isn't "set and forget" — without updates, monitoring and backups, sites slow down, break or get hacked over time. Included Care keeps the essentials handled so you don't have to think about it.
Yes — bug fixes and quick tweaks are part of your care, and our monitoring often means we're on it before you even notice. If an update ever misbehaves, we roll it straight back.
Yes. Managed Care is month to month with no lock-in contracts — you can cancel whenever you like.
Included Care applies to sites we host, so hosting and everyday care go hand in hand. We keep everything — build, hosting, security and support — under one roof, so there's only ever one team to call.
Often, yes. Tell us about your site and we'll take a look — if it's in reasonable shape we'll recommend the right level of care, whether we built it or not.
Tell us about your site and we'll recommend the right level of care — whether we built it or not.